With the release of Windows 11, many users have made the decision to update the version that they have installed on their device to the same version. In many cases it has happened that, when trying to update, the Installation Wizard does not allow the process to be carried out because the device does not have the minimum requirements.
One of the most common reasons why this version of Windows cannot be installed is because TPM 2.0 support is required. In this article we offer you a guide to enable, if supported, TPM 2.0 on your device.
What is TPM?
A Trusted Platform Module (TPM) is a secure cryptoprocessor that can store encryption keys to protect information. It is a chip found on the motherboard of devices that improves their security. It is usually deactivated at the factory, so to activate it you will have to do it manually through UEFI or in the operating system itself.
Do I have TPM 2.0 on my device?
If you have an AMD Ryzen 2000 processor or newer, an Intel 8000 series processor or higher, you most likely have a TPM 2.0 module. Older processors including 1st Gen AMD Ryzen and Intel 7000 series are not supported.
Just having supported processors does not guarantee that you have TPM 2.0 enabled on your device. You may need to manually activate it or update your motherboard firmware to get the latest version of TPM.
How to know if TPM 2.0 is enabled?
To find out if TPM 2.0 is enabled on your device, you can do it in several ways:
- Access the start menu and press the gear wheel Windows setup or press Windows + I keys.
- Access to Update and security -> Windows security -> Device security.
- On the Device Security screen press Security processor details. If the above does not appear, it means that it is disabled, otherwise check Specification version it is 2.0.
Trusted Platform Module Administration
To access the Trusted Platform Module Administration open the start menu and type tpm.msc, open the program of the same name.
If in the division AdministrationorTPM no. on the local computer there is a sign that says Supported TPM not found your device is not supported. On the contrary, if information about TPM appears, it means that, if you have it installed, if it is not activated, press the option Prepare TPM in the right column.
- To access Computer Manager open Windows Explorer by pressing the keys Windows + E.
- Then do right click on This computer and select Manage.
- In the left panel of Administrationorteam number press Device administrator.
- In the central panel display Safety devices.
When deploying Safety devices should appear Morsecure platform module 2.0If it does not appear, it means that it does not have this feature enabled.
To access PowerShell go to the start menu and type powershell, then run the program of the same name as administrator. Once it is open type the command get-tpm for information about the TPM chip.
You must verify that the value of the TpmPresent it is True, if it appears in False it means that your device does not have this feature enabled.
How to enable TPM 2.0?
Once you have verified that your device is compatible with TPM 2.0, you must enable it if it is not activated. To do this you must do it manually from the UEFI BIOS. Next, we offer you the general steps to enable TPM 2.0 on your device, they vary depending on the disposition of the BIOS options according to each manufacturer:
- Restart your device and enter the UEFI BIOS by pressing the key intended for this depending on your motherboard manufacturer.
- Look for the TPM switch, which may be included within the labels Advanced, Security or Informtotrust ethic depending on the manufacturer. The option to enable may appear as one of the following tags: Security Device, Security Device Support, TPM Status, AMD fTPM Switch, AMD PSP fTPM, Intel PTT or TecnologIntel platform trust guide.
- Then enable TPM by changing the tag value to Switched on.
- Please select Save and exit or Get out and save the changes made.
In case you can’t find the option, you may need to update your BIOS.
We recommend obtaining the official help of the manufacturers to carry out the process correctly, below we list the links of the guides to carry out the above described according to each manufacturer: