How to Fix Code 10 Errors

Deepak Gupta
Deepak Gupta December 15, 2021
Updated 2021/12/15 at 10:24 AM

A guide to solutions for the code 10 errors in Device Manager

Thanks to the magic of the internet, so many problems remained in the past that they were difficult to solve by oneself. Especially those associated with our PC, where any error in software or hardware It forced us to spend capital on a technician who solves our problem. I do not want to say that they do not do a great job in solving these difficulties, but in many cases it is not necessary to reach these instances.

In these times, most users assume that responsibility or have relatives and acquaintances who take control of the problem and find a solution. You are surely here because your search is related to device manager and essentially error code 10. In the following article we will provide you with a list of solutions to eradicate all problems on your devices regarding the error code 10 in manager of devices.

The code 10 error

Code 10 error

It is common to see this error in removable devices, because each time it is connected to a computer, a driver or driver must be installed for its correct operation. It is for this reason that this error is generally related to external devices, although it can also be associated with common or permanent devices.

Generally, this error occurs more frequently in older versions of Windows as each Windows update loads a large variety of drivers for different devices. When installing Windows XP or earlier versions, it was necessary to place all the drivers manually, however, from Windows 7 onwards, at least the basic audio, network and video drivers come automatically.

Each device has hardware keys and in the problem in question with a value called «FailReasonString«. The value of that string is set by the device’s controller or enumerator. In case it does not exist or does not have all the signatures or drivers installed, that value within the key does not exist and that is when error 10 is thrown.

It is very common when Windows cannot execute some hardware dll files or the driver is corrupted. On the other hand, the poor condition of the device to be connected or that the driver is outdated can be another cause for it not to be recognized by the PC.

How to fix device manager error (code 10)

First we must open the device manager to find out if the hardware that the PC does not recognize presents this problem. It also allows you to view the media that have this error and know when they are solved. To do this, the quickest way to access the panel is through the key combination Windows + R where the Run window opens. Then we type devmgmt.msc and give Enter.

Reboot the pc

One of the simplest methods, but very effective. There are times that temporary problems with the device manager show these errors. Simply restarting the computer can solve the problem.

Try other ports

It never hurts to try other ports on your PC. First in the device manager uninstall the driver with error and disconnect the device. Then place it in another available port or use one that works properly to check if the device is installed correctly.

Update driver for this device

If we do not have a direct connection to the internet, we must manually download the device driver. In many cases this can be the problem, since we do not download the exact driver for the device and cause it to not be recognized by the computer. It is for this reason that it is important to verify the brand and model of the medium well for the correct download of the driver. In case we have internet we must:

Step 2
Step 2
  1. Open device manager.
  2. Right click on the device with the error and click on Update driver software
  3. We select the option Search automatically for updated driver software to download the latest driver.

Update windows

If you don’t want to update your entire system, Windows often releases security patches that can eradicate these driver compatibility issues. It is good to verify that the system does not have pending updates and if you have to install them. Once done and after restarting the computer, check if the device works correctly.

Delete records

These values ​​can be used for a wide variety of devices within the Windows registry and tend to get corrupted easily. In addition, clearing these logs can solve other problems within the device manager such as error 31, 37 and 39. To see the complete list of errors Click here. Despite looking like a somewhat cumbersome solution, it takes less than 15 minutes.

Step 3
Step 3
  1. press the keys Windows + R to open the run window
  2. type regedit
  3. I carefully searched the registry {4D36E967-E325-11CE-BFC1-08002BE10318} located within HKEY_LOCAL_MACHINE / SYSTEM / ControlSet / Class.
  4. select and delete keys in the right pane UpperFilters and LowerFilters
  5. restart the computer

Delete the universal device or driver

Two quite feasible methods to get Windows to install the driver correctly.

uninstall failed device:

Step 2
Step 2
  1. Open device manager
  2. Click on the device with error and we click Uninstall
  3. At the top we look for the icon to search for hardware changes and click on it. It will locate all failed or missing devices and attempt to fix their status.
Step 3

uninstall universal driver:

Once the device manager is open, we locate within Universal serial bus controllers and we give it to uninstall all the devices. By removing all drivers we ensure that any USB host controller or any USB device is ready for new installation. This option causes all the records related to the device to be erased, thus eliminating possible problems that prevent its correct installation. After restarting the computer Windows will install the devices from scratch.

System Restore to Fix Code 10 Error

If the device worked before installing a program or updating the same medium, this is the best option. You just have to go back to a system restore point before performing those installations and you’re all set. Sometimes new installations conflict with some drivers and can cause these problems. For this reason it is good to configure our system to make backup copies every so often or just before installing a program that we have never used.

Check your antivirus logs

As a last solution, it is good to check the files deleted from our antivirus. By consulting these logs, we can see if it mistakenly identified an important file on the device as malware and deleted it.


We hope that you can solve your problem with one of these methods. If so, I hope you let us know in your comments and if you did it in another way, I hope you can share it to add it to the solutions found. Thanks to your contribution we can help others to solve their problem and thus avoid wasting our money in search of the same solutions. In addition, to be able to improve ourselves and to be able to solve problems in our PC that we face on a daily basis.

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