iPhone 13 series is causing pink screen issue for some users. The issue affected some people who were using the regular iPhone 13 as well as the iPhone 13 Pro or iPhone 13 Pro Max. Some of the affected users reported the pink screen issue with their iPhone 13 models on the Apple Support Community forums and online platforms, including Reddit. Apple is said to have recognized the issue and is considering it as a software bug.
as initially reported by 9to5Mac, the pink screen issue on iPhone 13 series is not new as a user created the issue on Apple’s official support community forums in October. The user noted in the complaint that the iPhone 13 Pro screen was turning pink for a few seconds and resulting in random crashes.
The iPhone unit in the case received a replacement, but the complaint made on the Apple Support Community forums caught the attention of some other users who also claimed the same pink screen issue with their iPhone 13 models.
While some of the complaints were about the regular iPhone 13, some users have reported the issue on their iPhone 13 Pro and iPhone 13 Pro Max.
Some affected users also complained about the pink screen issue with your iPhone 13 models on Reddit.
“This happened to me in the car the other day. It was preceded by my GPS being a few streets away until I turned it off. During the cycle it is [becomes] pink canvas. [It has] been fine ever since”, one of the affected users complained on Reddit last week.
Apple has yet to respond to user complaints made on its Support Community forums and on Reddit. However, a MyDrivers report noticed cited a Weibo post where an Apple customer support executive was cited suggesting that the company is aware of the issue and is causing the screen to turn pink due to a software issue.
The report says that the customer executive advised the user to install the latest available update after backing up their data and updating all installed apps to rule out incompatibility between an app version and the iOS version that is resulting in the issue.
Gadgets 360 has contacted Apple to clarify the issue and understand how users can resolve it. This article will be updated when the company responds.