All iPhone or iPad users use a Lightning cable, USB-C, or wireless charger to charge their device daily. But sometimes, instead of sounding the warning that the iPhone or iPad is charging, there is a worrying silence. As frustrating as it is that you can’t charge your device, you can try a number of solutions to help diagnose the problem and get everything back to normal.
Discover 4 solutions to consider today if your iPhone or iPad is not charging properly.
1 . Restart iPhone or iPad
The first solution you should try if your device won't charge is to force your restart. This is similar to unplugging and plugging a computer's power supply back in and out.
Depending on your device, there is a specific way to force restart:
note: When we mention to hold down a button until the Apple logo appears, you may have to do the action for a few seconds - for example, on the iPhone 11 you will have to keep it for about 5 seconds.
For any iPad without a home button, press and release the volume up button followed by the volume down button. Then press the unlock button until the Apple logo appears.
For any iPad with a home button, press and hold the volume up button and the home button at the same time until the Apple logo appears.
Press and hold the home and unlock buttons until the Apple logo appears.
Press and hold the unlock button and volume down button until you see the Apple logo.
Quickly press and release the volume up button, then immediately do the same with the volume down button. Finally, hold down the unlock button until you see the Apple logo.
2. Use a different cable or wireless charger
If you're using a Lightning or USB-C cable, make sure the charger is securely plugged in. Then it's time to examine the cable itself. The USB end of the cable must be fully inserted into the power adapter.
If all of these are checked, and you are still unable to charge your device, try to find another power adapter and another cable. Alternatively, if you charge via a USB port on your computer, switch to another port.
Apple's official cables, Lightning or USB-C, aren't particularly well made. It is thus prone to a number of problems that make them completely useless.
Apple cable replacement
Even if you currently have no issues with your Apple cable, it's always a good idea to have a replacement as a backup.
Make sure the charger has the tag MFi in your box. This designation is provided by Apple and lets you know that the cable should not cause any problems while charging your device.
If you have an iPhone that supports wireless charging or MagSafe, try using this method to charge your device. If this works then it will reduce the problem to the charger only.
3. Update iOS or iPadOS software
If you have enough power on your device, please update your iPhone or iPad to the latest software version. To do this on your iPhone or iPad, go to "Settings" > "General" > "Software Update". If you have an update available, follow the onscreen instructions.
Updating your iPhone or iPad to the latest software available will make sure that any charging issues were not caused by software problems.
4. Clear input from iPhone or iPad
If you still can't charge your iPhone or iPad, take a look at your Lightning or USB-C input. Look for any type of dirt, such as dust, or crumbs. If something is visible, you've probably found your solution.
Try a cotton swab to clean the outermost part. For the innermost part, very gently use a toothpick or the piece that opens the card door. When nothing is visible, try charging your iPhone or iPad again with a cable.
If all fail...
After trying all these steps and going without solution, it's probably time to contact Apple about maintaining your iPhone or iPad.
There is a good chance that you will incur little or no repair costs for your device if your device is under a one year warranty.
For older devices that are not covered under warranty, another option is to look for a well-rated repair center near you. They can often fix the charging problem for a relatively lower price.