As part of an action to try to alleviate the tragedy that hits the city of Petrópolis, in Rio de Janeiro, some operators are releasing internet bonuses so that people can use the mobile service during rescues and emergency situations. THE Hey for example, it created measures to help communicate with families, customers and businesses that were impacted by floods and landslides.
Through a statement, Oi revealed: “We sympathize with the suffering and loss of the families who were victims of the tragedy in Petrópolis and we are working tirelessly with our teams and emergency teams to normalize and guarantee the service of our mobile and fixed networks to customers the as soon as possible.”
Free internet and payment flexibility
With heavy rains hitting the city since last week, the RJ-based telephone company has just announced that it is releasing bonuses on mobility services through the campaign Petrópolis Action.
granting 5 GB free for all prepaid and control customers in the region, the company will maintain the data package services even after the full consumption of the available franchise.
Furthermore, the company claims that will make flexible the deadline for payment of invoices due between the days 02/14 and 03/07 within 10 days.
Telephony will suspend blocking due to default so that communications continue to be carried out during redemptions, in this way, the service will continue to be maintained even if customers do not pay during the term.
The company is providing assistance 24 hours a day in all communication channels. For more information, visit Oi’s official action page by clicking on here.
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