Postbank: Scammers lure customers with the wrong app

Deepak Gupta February 4, 2022
Updated 2022/02/04 at 9:36 AM

The online banking postal bank should make some processes easier for you. You can do everything that does not urgently require your presence with your smartphone. It also plays an important role in this BestSign app. It serves as a security mechanism and is intended to prevent third parties from using your access data for online banking and thus gaining access to your account and thus your finances.

Postbank scam with fake BestSign app

In the past, Postbank customers have often been the victims of perfidious scams. Sometimes they are more sophisticated, sometimes they are just clumsy. The latter is particularly noticeable if we take a look at a current warning from the Schleswig-Holstein consumer advice center. You are currently receiving emails aimed at Postbank customers. In the example shown, however, the attempted fraud can be recognized quickly.

“The new BestSign is here and it makes your transfers in Postabnk even safer.
In order to keep our service and the quality of our services at the highest level, we ask you to activate the app by February 2, 2022.
You can find more information about BestSign in the link below – please open it with your mobile phone or your computer.”

Phishing mail (via consumer center)

Apart from various errors in spelling and punctuation, the consumer advice center points out the missing salutation. If it were an official e-mail from your bank, it would definitely be there. The association advises “moving the e-mail to the spam folder unanswered to give the scammers no chance of accessing your sensitive data”.

Online banking security

The services of Postbank, Commerzbank and Volksbanken were only recently affected by an error. Even with the BestSign app, customers could not log in to online banking for a certain period of time. But you should be particularly careful of malicious malware. An Android Trojan is currently circulating, which is primarily aimed at your bank data.

Source: Consumer Center Schleswig-Holstein

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