Pplware Consultório – Clarify your doubts here

Deepak Gupta July 9, 2022
Updated 2022/07/09 at 10:19 AM

This week at the Pplware office we have the following topics for questions asked by our visitors:




This office intends to clarify the main doubts that are transmitted to us by Pplware's readers and visitors, in all platforms, places and addresses where we are already represented.

The choice of questions is made in such a way that as many topics as possible are covered and those that we find most relevant and interesting are presented.

The answers presented reflect our understanding and intend to present possible solutions. However, we count on our readers to complement, enrich or even contrast them, so that they are as rich and complete as possible.

To continue this section, we chose some more questions that were received in the official email of Consultório Pplware.

Do you want to send a question to the office? read how can you do it at the end of this office!

Do I need an antivirus on Android or not?

Good afternoon.

I have a very important question that I would like to see clarified. I have a Xiaomi Redmi Note 10 Pro, which is updated with Android 12, Miui Global 13.0.10 and which has Avast's malware scan as its built-in protection.

I have apps that are very important to me, like banking apps. I'm not a supporter of the idea of ​​relying only on Google Play Protect because according to the latest tests they haven't protected users in the most reliable way, nor do I like the Avast protection system.

I'm not in the habit of installing apps outside the official store and I almost always know what I'm doing on my smartphone. Despite this, I feel I need extra protection. I've always liked Kaspersky's antivirus but knowing that it's a Russian company, I'm not sure whether to use it or not.

In the last year I used Bitdefender for Android but I see that all the functions they provide in the premium version I already have in the various system applications according to the security features that each app has.

I need your help to make a good decision.


Tiago Peloiro



The feeling of protection is very relative. It is usually motivated by past experiences, third-party opinions, marketing, practical results obtained from using some of these products, etc.

It is known that Play Protect has already been circumvented, but the security level continues to increase. In the latest versions of Android, the secure payment environment is already present, already in use by some apps, and this is an extra layer of security for apps that deal with more sensitive content.

Then there is the "user" factor, which can be decisive in identifying possible risks, and with that having a much greater confidence in what is happening on our device.

In my opinion, a security app/suite is completely unnecessary, given the current security landscape of the latest Android versions.

For other users who feel another need, the analysis of solutions already carried out by Tiago is already a good filtering of what exists on the market. As for the origin of Kaspersky, I would say that it will not raise questions. It is one of the oldest solutions on the market, with proven evidence and has always been well positioned, even after more detailed analysis.

In any case, I will end by stressing that current systems are more secure than ever and that, once we know what we put on our smartphone, no additional tools will be needed.

[Respondido por Hugo Cura]

Are there any e-readers with Android?

Good afternoon.

I wanted an e-reader with Android, because my ebooks are in the wookreader app.

Any suggestion?


David White



The e-reader proposal you're looking for doesn't have a lot of support in the technology universe. Brands usually bet on their e-readers with their own operating systems, but which are limited to their function, that is, to present books to the reader.

This leads to no more features being created and therefore not being bet on Android.

Still, a proposal was recently revealed that may be of interest to you. we talk about Huawei MatePad Papera tablet with HarmonyOS and which has an e-ink screen.

Huawei MatePad Paper is not yet available globally, but it is expected that it will soon arrive in Portugal and other countries in both Europe and South America.

Alternatively, and knowing that it's not the same and doesn't offer the same experience, you can opt for a smaller tablet and use the app Wook Reader to access your books.

[Respondido por Pedro Simões]

What is this message that Windows 10 is showing me?

Good Morning!

I have a MIRAX notebook (MSI PR200), with windows 10 home installed. Its BIOS is from 2006. It has 4GB of memory, a core 2 duo processor and a 250GB SSD.

I use it for specific things I can't do on my MacBook Pro (my main notebook). It always worked fine. This week, after some time off, I turned it on to update Windows 10.

As the internal battery (needs to be changed) is not maintaining the BIOS setup, I had to update the date and time in the BIOS setup.(which I have done before). When restarting, after saving the changes, I got a message that I had never seen before, which I reproduce below:

"A configuration change was requested to disallow a user to take ownership of this computer's TPM (Trusted Platform Module)"
"Press F10 to disallow a user to take ownership of the TPM"
"Press other key to reject this change request and continue"

What I did was hit "enter" to continue. After that, the notebook started normally and I didn't see this message anymore. I am attaching a photo of the moment it happened.

Interestingly, the BIOS does not reference or have a TPM setting. Do you have any explanation for what might have happened?

In advance and once again, thank you very much!

Euclides Machado



Since 2006, TPM technology has been introduced in some of the new notebook computers. So, even though it is not evidently present in the BIOS as an option, it does not mean that the respective hardware is not present.

When this information appears, it is evident that the hardware is present and that a request has been made by the operating system to take control of the TPM, in order to store the encrypted keys.

There are several purposes for this use, such as using DRM content, software licenses, Windows Defender features, Windows login, among others. Without access to the TPM, it should still be possible to use all these features, simply the keys will not be encrypted in the TPM.

In short, the "safer" option should have been to press F10, but you won't have a problem with the choice you made. It is possible that in a next Windows update, you will receive the same request again.

[Respondido por Hugo Cura]

MateBook D 16 or MateBook 16S, which is better for gaming?

Hello Pplware,

Of the new PCs presented by Huawei recently, which one is ideal for gaming? The MateBook D 16 or the MateBook 16S?

Thanks for your reply.

Ricardo Silva



Either of the two proposals is a good choice for a gaming notebook. Huawei has revealed two excellent machines that will win over consumers for their specifications.

However, and because you certainly won't be able to buy the 2 machines, we think the MateBook 16S is more suitable, as it has some higher components compared to its brother.

Still, the MateBook D16 also has very interesting specifications and a unique detail. The keyboard of this notebook includes an area dedicated to the numeric keypad, something that is not normal.

So, see how far you can get and aim, if possible, for the model with higher specs.

[Respondido por Pedro Simões]

How can I make an audio transcript in Office?


Is there any application that converts audio to doc word?

Luis Sendão



You probably have access to the tool you need and haven't even noticed it yet. In fact, there are 2 and that you can use at any time, being very simple to put into practice.

The first proposal is Google's well-known productivity suite, where you can enter text using your voice and thus take care of its transcription.

Note that this will have to happen in real time, so the simplest is even using an external reader of these notes for the PC's microphone.

In the end, all you have to do is export the Google document to Word and get the job done.

On the other hand, and as a second proposal, we have Microsoft's own Word, which also has the ability to receive audio, which it then converts into text.

Interestingly, and as shown this pageMicrosoft goes further and also has a transcription mode, where the user only needs to deliver their audio and this conversion is carried out automatically.

[Respondido por Pedro Simões]

Now that the chosen questions are presented and the answers given, we ask that our readers comment on them and contribute any additional information that they feel is necessary.

Any and all questions you would like to see answered here should be posted on the exclusive communication channel dedicated to the Pplware office.

We talk about the email created for this purpose: consulting (at) pplware.com. This is the only point for receiving questions that you send us. Use it to send us your questions, your doubts or your problems. Your answer will come very soon.

Remember to use email consulting (@) pplware.com to send us yours questions

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