The new Telecommunications Law was published today and brings some news. One of the main novelties is the fact that the unemployed or people who emigrate can cancel contracts without penalty.
The new Telecommunications Law takes effect within 90 days.
Telecommunications Law: You can now read the Decree-Law
In times of a "deeper" pandemic, several measures were implemented by the Government to protect the most vulnerable. In terms of telecommunications, more than 2300 consumers benefited from extraordinary measures. In this sense, the Government has now updated the Telecommunications Law.
Under this new legislation, operators of telecommunications services cannot “require the consumer who owns the contract to pay any charges related to non-compliance with the loyalty period" in case of "unemployment situation”, if the origin of the contract cancellation is a “dismissal at the initiative of the employer for a fact not attributable to the worker" And what about "implies loss of the consumer's disposable monthly income”.
The information from the electronic communications law also states that “permanent or temporary incapacity for work lasting more than 60 days” of the contract holder, “particularly in case of illness”, implying “loss of consumer disposable monthly income” will allow you to terminate the contract with an operator once the loyalty period comes to an end.
On the other hand, anyone who wants to terminate a contract without a legal reason can do so, paying 50% of the remaining amount of the loyalty period “if the termination occurs during the first year of validity of the contractual period and 30% of the value of the monthly installments due if the termination occurs during the second year of validity of the contractual period ”.
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